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Apollo Group IPTV allows users to stay updated on their favorite programs while on the go.
The platform offers live TV channels globally, ensuring access to local programming.
Users can watch breaking news, live sports, and on-demand TV shows and movies.
Apollo Group has transparent pricing, no long-term contracts, and unnecessary packages.
The service is compatible with various devices, emphasizing versatility and customer support.
In this guide, you’ll learn how to fix Apollo Group TV connection timeout error, not loading, or not working.
How to fix Apollo Group TV connection timeout
To fix Apollo Group TV connection timeout, you can try clearing the Firestick cache, switching players, or unplugging and replugging your device.
You can also try updating/reinstalling the app, using a VPN, or contacting Apollo Group TV support.
Fix 1: Clear Firestick cache
Launch Firestick, scroll to the right and locate the Settings menu.
Select “Applications” followed by “Manage Installed Applications”.
Scroll down and select the app you’re having issues with.
Select “Clear Cache” followed by “Force Close”.
Clear cache, force close any other apps, and delete unwanted apps to save space.
Fix 2: Switch players (Android)
Go to the main menu of the app and scroll to the bottom left corner icon settings menu.
Scroll down and select the player settings menu.
Click to the right and change the player from EXO to VLC or VLC to EXO.
You can change both the LIVE TV player and the VOD player.
Fix 3: Unplug and replug your device
Unplug your device for 60 seconds, reboot it, and try connecting again.
Make sure to leave the device unplugged for 60 seconds before plugging it back in.
Fix 4: Update or reinstall the app
Update the app to the latest version.
Alternatively, you can try reinstalling the app by following the step-by-step guides here: faq.apollogroup.tv.
Fix 5: Use a VPN
Download a VPN app like ProtonVPN, IpVanish, Surfshark, or NordVPN.
Connect to one of these VPNs: USA, Canada, Denmark, Sweden, Switzerland, Norway, Latvia, or Finland.
Fix 6: Contact Apollo Group TV support
Email Apollo Group TV support at: support@apollogroup.tv.
Create a support ticket here: help.apollogroup.tv/support/tickets/new.
Further reading
How to Fix Samsung TV Plus Disappeared
How to Fix “Couldn’t verify fingerprints” in Samsung Pass
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