Are you getting a LowLevelFatalError when you’re playing ARK Survival Ascended?
Here’s the full error message, “[File:E:ASAContinuousEngineSourceRuntimeD3D12RHIPrivateD3D12Util.cpp] [Line: 873]”.
“CurrentQueue.Fence.D3DFence->GetCompletedValue() failed”.
“at E:ASAContinuousEngineSourceRuntimeD3D12RHIPrivateD3D12Submission.cpp:939”.
“with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG”.
In this guide, you’ll learn how to fix the Low Level Fatal error in ARK Survival Ascended (DXGI_ERROR_DEVICE).
How to Fix ARK Survival Ascended Low Level Fatal Error
Fix 1: Update your graphics card
For Nvidia: Visit nvidia.com/en-us/geforce/geforce-experience/download/ > Download Now > open the app > sign up or log in > Drivers > Download.
For AMD: Visit amd.com/en/support > Download > open the app > follow the on-screen instructions to update your graphics card.
Fix 2: Verify integrity of game files
Go to your Steam library and right-click “ARK Survival Ascended”.
Select “Properties” and select “Installed Files”.
Select “Verify integrity of game files”.
Fix 3: Set Nvidia PhysX to your graphics card
Search for “Nvidia Control Panel” using Windows Search.
Select “Configure Surround, PhysX”.
Under “Processor”, select your graphics card.
Fix 4: Add launch parameters
Go to your Steam library and right-click “ARK Survival Ascended”.
Select “Properties” and select “General”.
Paste this into the “Launch Options”: -dx11
Other launch options: “-force-d3d11” OR “-USEALLAVAILABLECORES -sm4 -d3d10 -nomansky -lowmemory -novsync -high” OR “-windowed -d3d11” (without quotations).
Fix 5: Turn off Nvidia DLSS and Frame Generation
Launch ARK Survival Ascended.
Settings > General > RTX.
Turn off “Nvidia DLSS”.
Turn off “Frame Generation”.
Further reading
How to Fix “Matchmaking Failed” in The Finals
How to Fix Stuck on Payday 3 Login or Nebula Connection Error
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