The EA app is an enhanced PC platform where you can download and play your favorite games.
It’s an optimized platform that makes it easier to discover, download, and play in a few clicks.
You can link your EA account with your favorite gaming platforms and import friend lists.
See what your friends are playing, discover EA’s latest games, and add them to your collection.
Despite the EA app’s optimization, players might encounter errors on the app like installation issues.
In this guide, you’ll learn how to fix the error code INST-3-1920 on the EA App (failed to start background service).
What is Error Code INST-3-1920?
How to Fix Error Code INST-3-1920 on EA App
What is Error Code INST-3-1920?
The error code INST-3-1920 on the EA app means that the game management service was successfully installed but it cannot start.
It can be caused by an outdated or missing .NET Framework, VC Redistributables, or graphics card.
How to Fix Error Code INST-3-1920 on EA App
To fix error code INST-3-1920 on EA App, you can try to download the latest version of the .NET Framework.
You can also try adding a new Microsoft account or uninstall/reinstall the C++ Redistributables.
Method 1: Download the latest version of the .NET Framework
Go to https://dotnet.microsoft.com/en-us/download/dotnet-framework.
Download the latest version of the .NET Framework.
Reinstall the EA app from ea.com/ea-app.
Source: ccf5bb90f7b99e0a.
Method 2: Add a new Microsoft account
Search for “Settings” using Windows Search and open it.
Accounts > Other Users > Add account.
Add someone else’s Microsoft account.
Restart your computer, log in to the new account, install the EA app, and run it.
Go back to your main Windows account and delete the local account.
Source: Ser_Arthur_XIV.
Method 3: Uninstall/reinstall C++ Redistributables
Control Panel > Programs > Uninstall a Program.
Uninstall all of the “Microsoft Visual C++ Redistributables” programs one-by-one.
Reinstall the EA app from ea.com/ea-app.
Source: Ha_Harley4556.
Tip: If this still doesn’t work, try installing the latest X64 C++ Redistributables here: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist.
Further reading
How to Fix Error Code INST-14-1603 on EA App
How to Fix Error Code INST-18-4103 on EA App
How to Fix Rainbow Six Siege Ranked Not Working
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